silversea2020

Silversea Cruises Ltd. (“Silversea ® ”) is registered in the Commonwealth of the Bahamas with registration number 5387 and branch offices in the UK, USA, Europe, ANZ and APAC regions. Branch office addresses and European Reservations telephone numbers are listed in the back of this brochure. Information herein is valid at the time of publication, but may change at any time. This information is for guidance only and doesn’t form any offer or contract with Silversea ® . For full up-to-date General Terms and Conditions, offers, and cruise or booking information, please visit www.silversea.com or contact your travel agent. Please ensure that you use our current brochure if booking a holiday. We cannot accept any liability whatsoever for any mistakes or inaccuracies resulting from use of an out-of-date brochure. Silversea ® cruises and package holidays are governed by our General Terms and Conditions, and the terms and conditions printed on the Holiday Contract. The Holiday Contract is included with guest travel documents, and is available on our website. It contains important information regarding cancellations, itineraries, our liability, health and visa requirements, and other relevant terms and conditions. Holiday Contract terms apply to all persons who book a Silversea ® cruise whether they travel or not. Please read your Holiday Contract carefully. If the terms and conditions of the Holiday Contract change, we will send you an updated version at least 150 days before sailing. In the event of a conflict between the General Terms & Conditions and the Holiday Contract, the terms and conditions of the Holiday Contract shall prevail. The combination of travel services offered to you is a package within the meaning of Directive (EU) 2015/2302 as enacted into local national laws. Therefore, all bookings will benefit from all EU rights applying to packages pursuant to the applicable law in force at the time of booking. Silversea ® Cruises Ltd will be fully responsible for the proper performance of the package as a whole. Additionally, as required by law, Silversea ® has protection in place to refund your payments and, where transport is included in the package, to ensure your repatriation in the event that it becomes insolvent. Key rights under Directive (EU) 2015/2302 are displayed at www.silversea.com/ terms-and-conditions . For cruise-only holidays Silversea ® protection is provided by way of a bond held by ABTA , 30 Park Street London SE1 9EQ (www.abta.co.uk ) and/or our insurance policy with Swiss Re, 30 St Mary Axe, London EC3A 8EP (www.swissre.com ). If you book a cruise-only holiday with us, your confirmation invoice from us will confirm that we are responsible for the cruise part of your holiday only. Where your booking with us includes a flight, Silversea ® holds an Air Travel Organiser’s License (“ATOL”) no. 4681 issued by the UK Civil Aviation Authority (‘CAA’). So, if you purchase a Silversea ® flight-inclusive cruise holiday, in the unlikely event of our insolvency, CAA will ensure that you are not left stranded abroad, and will arrange a refund of any money you paid us for an advance booking. If you book a Silversea ® cruise-only holiday and other services (e.g. flights, on-shore hotel and/or ground transfers) through a travel agent or tour operator (‘travel organiser’) and not with us, your entire holiday contract including the cruise and all other services will be with your travel organiser, and not with Silversea ® . Your holiday will not be protected by Silversea ® ATOL, ABTA or other bonding, so please check that your travel organiser has their own ATOL (if your holiday includes a flight) or other appropriate financial security protection for all payments you make to them, and to repatriate you if they become insolvent. Silversea ® will not be liable to you in these circumstances. However, if we are held liable to you on any basis, our liability to you or your travel organiser will be limited to our liability and obligations under the Holiday Contract, and we will be fully entitled to rely on all defences, exclusions and limitations contained in our General Terms and Conditions, and the Holiday Contract. Cruises, itineraries and/or travel schedules are subject to change. Silversea ® reserves the right to cancel, alter, advance, postpone or substitute any cruise or itinerary or part thereof, substitute another vessel for the scheduled ship, or change an advertised package which Silversea ® deems necessary for operational, safety or other reasons beyond its reasonable control. We will notify you of insignificant changes, e.g. change of flight time of less than 12 hours, aircraft changes, change of accommodation to an equivalent standard, reasonable itinerary changes, or changes of carriers. However, if circumstances beyond our control force us to significantly alter any of the main characteristics of your package, you retain the rights set out in our General Terms and Conditions and in your Holiday Contract. We reserve the right to cancel your booking before your departure date, for unavoidable and extraordinary circumstances, your failure to complete all due payments, or if the minimum number of passengers required for the package hasn’t been reached. Before you book, you will be notified of any minimum number of passengers applicable, and the time limit for us to confirm or cancel the cruise. Unavoidable and extraordinary circumstances means a situation beyond our control, the consequences of which are unavoidable even if all reasonable measures have been taken. If your holiday is cancelled you can either have a refund of all monies paid or accept an alternative holiday of comparable standard from us if available. We will refund any price difference if the alternative is of a lower value. You will receive a refund of any monies due to you within 14 days of such cancellation. All fares quoted include taxes and fees, are subject to change at any time without notice, and do not guarantee availability. Please refer to www.silversea.com or your travel agent for current schedules, prices, and terms and conditions. We may vary your holiday price after you’ve booked, if changes in the cost of fuel or taxes, fees or exchange rates affect the cost of operating your travel package after you have booked. However, there will be no change within 20 days of your departure. We will absorb any cost increase up to 2% of the price of your travel arrangements, excluding insurance premiums and any amendment charges. You will be charged for any additional cost we incur. If the price of your travel package increases by more than 8%, you may change to another available holiday (we will refund any price difference if the alternative is cheaper), or cancel your booking and receive a full refund of all monies paid, less any reasonable amendment fees. Should the price of your holiday reduce due to reductions in the above costs, then you will receive a refund, less our administrative expenses incurred. Please note that travel arrangements are not always purchased in local currency and some changes have no impact on the price of your travel, due to contractual and other reasons. Renderings herein are intended as a general reference. Ship features, materials, finishes and layout may be differ from those shown in this brochure. For further general information, please visit www.silversea.com or contact your travel agent.

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